astercentre

Terms & condition

Welcome to Aster Center for Neurodivergent Learning & Vocational Training. By accessing our website, enrolling in our services, or engaging with our programs, you agree to comply with the following Terms & Conditions. Please read them carefully.


1. Purpose of Services

Aster Center provides developmental, academic, therapeutic, vocational, and support services for children and adolescents. All services are designed to support learning, skill development, and independence and are not a substitute for medical diagnosis or treatment unless explicitly stated.


2. Eligibility & Enrollment

Enrollment in our programs is subject to assessment, availability, and suitability based on the child’s individual needs. Admission decisions are made by the professional team to ensure appropriate support and safety for every child.


3. Individualised Care

All therapy, education, and training programs are personalised based on assessments and professional judgment. Outcomes may vary from child to child, and no specific results are guaranteed.


4. Parent / Guardian Responsibility

Parents or legal guardians are responsible for:

  • Providing accurate information about the child’s medical, developmental, and educational history
  • Informing the center of any changes in health, medication, or behaviour
  • Ensuring timely attendance, cooperation, and follow-through with recommended strategies at home

5. Therapy Sessions & Attendance

  • Sessions must be attended as scheduled
  • Any cancellations or rescheduling should be informed in advance as per center policy
  • Missed sessions may not be compensated unless otherwise stated

6. Fees & Payments

  • Fees must be paid as per the agreed schedule
  • Payments once made are non-refundable unless explicitly mentioned in writing
  • The center reserves the right to revise fees with prior notice

7. Online Therapy Services

For online services, parents/guardians are responsible for ensuring a stable internet connection and appropriate learning environment. Aster Center is not responsible for disruptions due to technical issues beyond our control.


8. Confidentiality & Privacy

All personal information, assessments, reports, and records are kept strictly confidential. Information will only be shared with consent or when legally required.


9. Photography & Media

Photos or videos of children will only be used for documentation, training, or promotional purposes with prior parental consent. Parents may opt out at any time by submitting a written request.


10. Behaviour & Safety

Aster Center maintains a safe, respectful, and inclusive environment. Any behaviour that threatens the safety of children, staff, or others may result in suspension or discontinuation of services.


11. Limitation of Liability

While every effort is made to provide high-quality, evidence-based support, Aster Center is not liable for indirect, incidental, or consequential outcomes arising from participation in any program.


12. Intellectual Property

All content on this website, including text, images, logos, and program materials, is the intellectual property of Aster Center and may not be copied, reproduced, or distributed without written permission.


13. Changes to Terms

Aster Center reserves the right to modify these Terms & Conditions at any time. Updated terms will be effective upon posting on the website.


14. Contact Information

For questions or clarifications regarding these Terms & Conditions, please contact us at:
📞 9972621805 / 9980362924
📱 Instagram: @aster_kidzz